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PRIVACY POLICY


BGibson Logistics LLC Effective Date: 4/2/2026
 

1. Introduction

BGibson Logistics LLC (“Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy and security of personal information collected from carriers, shippers, clients, and website visitors. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights available to individuals who interact with our services.

By using our website, submitting information through our forms, or communicating with us via phone, email, or SMS, you acknowledge and agree to the terms of this Privacy Policy.'
 

2. Information We Collect

2.1 Personal & Business Information

We may collect:

  • Name

  • Business name

  • Phone number

  • Email address

  • Business address

  • DOT/MC number

  • EIN (if provided)

  • Equipment type and lane preferences

  • Load or operational details

2.2 Website & Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device identifiers

  • Pages visited

  • Time spent on the website

  • Cookies and tracking data

2.3 Information Submitted Through Forms

When you complete our JotForm onboarding packet or website contact forms, we may collect:

  • Contact information

  • Business details

  • Operational preferences

  • Any additional information voluntarily submitted

2.4 SMS & Communications Data

If you opt in to receive SMS messages, we may collect:

  • Mobile phone number

  • Message content

  • Opt‑in and opt‑out records

  • Message timestamps
     

3. How We Use Your Information

3.1 Business Operations

  • Carrier onboarding and verification

  • Dispatching and load coordination

  • Communication regarding loads and availability

  • Maintaining internal records and compliance documentation

3.2 Communications

  • Responding to inquiries

  • Sending operational updates

  • Sending SMS notifications (with consent)

  • Providing customer support

3.3 Website Functionality

  • Improving website performance

  • Enhancing user experience

  • Monitoring website traffic and analytics

3.4 Legal & Compliance

  • Meeting federal and state regulatory requirements

  • Preventing fraud or misuse

  • Maintaining FMCSA‑related records
     

4. SMS & 10DLC Compliance

BGibson Logistics LLC complies with all applicable SMS, TCPA, and 10DLC regulations.

4.1 SMS Opt‑In

By providing your mobile number and affirmatively opting in (via website form, JotForm, or written consent), you agree to receive SMS messages related to:

  • Dispatch communications

  • Load opportunities

  • Account or onboarding updates

  • Operational notifications

4.2 SMS Opt‑Out

You may opt out at any time by replying STOP. For assistance, reply HELP.

4.3 Message Frequency

Message frequency varies based on operational needs.

4.4 Data Usage

  • We do not sell or share phone numbers for marketing purposes.

  • Message and data rates may apply.

  • Consent is not a condition of receiving dispatch services.

4.5 Recordkeeping

We maintain opt‑in and opt‑out records as required by 10DLC and TCPA regulations.
 

5. How We Share Information

5.1 With Brokers, Shippers, and Load Providers

To secure freight and coordinate dispatch services.

5.2 With Service Providers

Including:

  • SMS and telecommunication providers

  • Website hosting platforms

  • Analytics providers

  • Email service providers

5.3 Legal Requirements

We may disclose information if required by:

  • Law enforcement

  • Regulatory agencies

  • Court orders

We do not sell personal information.
 

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
 

7. Cookies & Analytics

7.1 Use of Cookies

Our website uses cookies to:

  • Enable essential site functionality

  • Improve user experience

  • Analyze website traffic

7.2 Third‑Party Analytics

We may use third‑party analytics tools (e.g., Wix Analytics, Google Analytics) that collect:

  • IP address

  • Device information

  • Browsing behavior

You may disable cookies through your browser settings, though some features may not function properly.
 

8. Website Contact Forms

When you submit information through our website contact forms, we collect the data you provide for the purpose of responding to your inquiry or initiating onboarding. This information is stored securely and used solely for business‑related communication.
 

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

Retention periods may vary based on regulatory requirements.
 

10. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion (subject to legal retention requirements)

  • Opt out of SMS communications

  • Manage cookie preferences via browser settings

Requests may be submitted using the contact information below.
 

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with an updated “Effective Date.”
 

13. Contact Information

For questions or requests regarding this Privacy Policy, please contact:

BGibson Logistics LLC
Email: bgtrucklogistics@gmail.com
Phone: (480) 410‑3345
Location: Mesa, Arizona

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
BGibson Logistics LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at bgtrucklogistics@outlook.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

7.Consent to receive recurring SMS/text messages and calls from BGibson Logistics LLC regarding dispatch services and onboarding message frequency varies. Message/data rates may apply. Reply STOP to opt out at any time.

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